TrackCore User Group 2011: 20 Hospitals Gather to Discuss Tissue Compliance

Las Vegas, NV- The TrackCore User Group for 2011 was held at the Rio All Suite Hotel and Casino in Las Vegas, Nevada September 19th-22nd, 2011. TUG11 was designed to gather the users of TrackCore from across the country and allow them to discuss their TrackCore experiences and how they strive to be compliant in their handling of tissues and implants.

The 2nd annual event drew hospital participants from Massachusetts to Washington state. Thirteen individuals were successfully certified on the TrackCore RN Exam and 9 individuals received the TrackCore Super User certification. We consider those who are certified to be experts, according to their roles in TrackCore.

"We had a lot of positive feedback from participants, and our users were excited to hear about the upcoming features and future improvements we're making to TrackCore." said James Casavant, Chief Technology Officer.

Scott Brubaker, Chief Policy Officer of the American Association of Tissue Banks (AATB), provided the keynote address, "Expectations When Handling Tissue Grafts." Mr. Brubaker has led the AATB since 2004, serving as a liaison with the FDA, CDC and other professional organizations.

The featured educational session on "Bridging the Gap between Biologics and Compliance," was led by Phil Cearley. He is an Allograft Consultant with the Musculoskeletal Transplant Foundation and is a Certified Tissue Banking Specialist with 10 years of experience in the medical industry.

Participants also heard from fellow TrackCore users, Terri Stec and Dave Border, who presented on their own experiences in using TrackCore, focusing on the TrackCore implementation process and how TrackCore enables continuous readiness for inspections.

Our users really enjoyed the event. "No improvements needed. You did a great job!," said one participant.

Information on the TrackCore User Group for 2012 will be announced early next year.

TrackCore Customer Reports "Outstanding QRS Survey"

Recently, one of our customers forwarded the following to us:

"[We had] an outstanding QRS survery. The exit conference has just concluded and our surveyors spoke very highly of our organization. They cited numerous best practices including:

• House-wide staff engagement in the survery process
• Performance Improvement processes
• Collaborative relations with the medical staff
• Medical Staff credentialing
• Tissue Tracking program
• Food and Nutrition hiring practices
• Environment of Care program
• Very low medical record delinquency rate
• Departmental stoplight reports

While [there are] opportunities for improvement, which in many cases have already begun, the surveyors told us they had an 'amazing and rewarding' week with us. "