Administrative Assistant Position

The Administrative Assistant position provides LPIT Solutions full and dynamic administrative support to a dedicated team of software engineers, sales, and executive management professionals. This individual uses their energetic and developed experience, knowledge, and talents in coordinating meetings, initiating telephone calls to new and existing customers, and may serve as facilitator who is organized, disciplined and a go-to person for all administrative functions.

Responsibilities

• Calendar/Travel/Meeting Coordination including, but not limited to sales web demonstrations, meetings/functions, telephone calls for executive(s).
• Answers telephone and directs customers to the appropriate staff member.
• Initiate telephone calls with little guidance, including follow-up calls after web demonstrations, new customers, and existing customers.
• Provide limited customer support assistance.
• Format and edit letters, reports, and all other correspondence from the draft stage to client-ready work; adhere to record retention policies and procedures; and follow an organized filing/document management process for electronic and paper documents.
• Work with firm-standard versions of MS Word, Excel, Outlook and other relevant software like our time and expense application; be able to navigate the internet and intranets and use technical equipment appropriately.
• Efficiently perform and filter research with minimal guidance.
• Work with customer relationship management software.

The ideal candidate will:

• Add value through understanding the work processes and resources, structure, and business of the firm/practice/functional group/industry, including when and how to access them.
• Add value by keeping abreast of the local business environment.
• Know where to find relevant business information.
• Have familiarity with customer relationship management and customer engagement applications

To qualify, candidates must have:

• Approximately 1-2 years of related experience
• Initiative and a strong customer service focus
• Effective interpersonal and communication skills and the ability to interface with personnel at all levels, both verbally and in writing
• The ability to meet new challenges with an open mind and an optimistic response
• The ability to effectively handle simultaneous projects, and successfully prioritize multiple tasks with good judgment
• Proficiency in standardized software applications, including MS Word, Excel and Outlook

To apply for this position, please follow this link.