Saturday, October 8, 2011

TrackCore Customer Reports "Outstanding QRS Survey"

Recently, one of our customers forwarded the following to us:

"[We had] an outstanding QRS survery. The exit conference has just concluded and our surveyors spoke very highly of our organization. They cited numerous best practices including:

  • House-wide staff engagement in the survery process
  • Performance Improvement processes
  • Collaborative relations with the medical staff
  • Medical Staff credentialing
  • Tissue Tracking program
  • Food and Nutrition hiring practices
  • Environment of Care program
  • Very low medical record delinquency rate
  • Departmental stoplight reports
While [there are] opportunities for improvement, which in many cases have already begun, the surveyors told us they had an 'amazing and rewarding' week with us. "